Warranty

All-Vac Industries, Inc. warrants to its customers that its Vacu-Lifters, Floor Tile Pullers, Suction Cup Lifters, Carpeted Floor Panel Lifters, Perforated Floor Tile Pullers, and its Wall Brackets are free from defects in materials and workmanship for a period of 6 months from the invoice date.  This warranty does not cover products damaged by mishandling or abnormal use.  We make no other warranty, expressed or implied, and will not assume any liability for damages, labor or delays incidental hereto.

Please return defective items with transportation charges prepaid to All-Vac Industries, with a note describing the problem that you have experienced.  Please include your company name if applicable, your name, and all contact information, including a return address.  After our engineering department confirms that the problem was due to faulty materials or workmanship, All-Vac Industries will repair or replace the products that fail to work properly, and ship them to the sender without charge.

The lifting hand tools that All-Vac Industries and RaisedFloorTools.com sell include parts that are molded in rubber and plastic.  These parts will wear over time and use, eventually causing the tool to perform at less than its original capability, or to not perform at all.  This is the nature of such tools or parts, and All-Vac typically sells replacement parts for these instances.